Support
Kingdom Clobber help for the website and the iPhone app
We usually reply within 3 business days. Reports of offensive player names are reviewed within 24 hours.
We will never ask for your backup code, password or card number.
How do I save my progress?
Open Settings (gear on the title screen) and copy your Backup code. Keep it like a password. On a new device, paste it under Restore account.
How do I delete my account?
In the game or the iPhone app: Settings → Delete account. Type DELETE to confirm. Deletion is immediate and permanent. Purchased gems and the Founder’s Pack are not refunded by deleting. You can also email us your Player ID and ask us to delete it.
How do I get a refund?
- Website purchases (Stripe): email us with your Player ID and receipt. See the Refund Policy.
- iPhone app purchases (Apple): request a refund at reportaproblem.apple.com. When Apple refunds a purchase, we remove the gems or Founder perks from that purchase.
How do I report or block a player name?
On the leaderboard, tap another player’s row and choose Report name or Block player. We hide names that get several reports and review every report within 24 hours. You can unblock players in Settings → Blocked players. To report anything else, email us.
For parents and guardians
- Age: Kingdom Clobber is for players 13 and older. It is a cartoon castle-smashing strategy game with no realistic violence.
- No chat: players can’t message each other. Others only see a display name (filtered for offensive words) and game results.
- No personal details needed: we don’t ask for a name, email, phone number or birth date.
- Purchases: gems are optional. Website purchases need a card through Stripe; on iPhone,On iPhone, use Apple’s Screen Time and “Ask to Buy”. If your child bought something without permission, see the Refund Policy.
- Reminders: push reminders are off unless turned on, and can be turned off in Settings.
- Delete your child’s data: if your child is under 13, or you just want their data gone, email kingdomclobbersupport@gmail.com (with the Player ID from Settings if you can) and we will delete it.
Privacy requests
To access, correct, export or delete your data, email kingdomclobbersupport@gmail.com with your Player ID. See the Privacy Policy.